Delivery Policy

Delivery Policy

All orders are subject to design process availability. We will contact each customers to confirm the design, before we can deliver. After the product is printed and packed, then it is available for delivery. 

Ordering and delivery process as follows:

Place Order -> Payment  -> Draft Design -> Customer Approval -> Production -> Delivery

The Draft Design to Delivery may take 5 working days for frame product and 10 working days for album photo product.

Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location.

The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order.

You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties.

If there is any damage to the items that you ordered on delivery, you must contact us within 3 days from receipt of your product.

Delivery for  Indonesia  by POST, TIKI, JNE

International Delivery is by POST